Privacy policy & TERMS

Candor Expedite Privacy Policy & SMS Terms and Conditions

Effective Date: 05/30/2025

Candor Expedite values your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms and Conditions outline how we collect, use, and protect information received through SMS communication.

PRIVACY POLICY

1. Information We Collect
As a freight broker operating in the United States, Candor Expedite communicates with truck drivers, dock workers, and logistics partners. Through SMS, we may collect the following:

  • Mobile phone numbers
  • Proof of Delivery (POD) photos
  • Freight photos or other shipment-related documentation
  • Names and contact details related to shipment activities

2. How We Use Your Information
The information we collect is used solely for the purpose of:

  • Confirming delivery status
  • Documenting and verifying shipment completion
  • Billing and record-keeping
  • Customer service and support related to freight movement

3. Data Sharing and Selling
We do not sell, share, or distribute mobile opt-in information to third parties under any circumstances. All phone numbers and personal data collected via SMS are kept strictly confidential and are used solely for operational and communication purposes related to our freight services.

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information collected and transmitted via SMS.

SMS TERMS & CONDITIONS

1. Consent to Receive SMS
By providing your mobile number, you agree to receive SMS messages from Candor Expedite related to freight delivery, including but not limited to:

  • Delivery updates
  • Requests for proof of delivery
  • Requests for photos of freight
  • Confirmation of shipment completion

2. Message Frequency
The frequency of messages will vary depending on the number of shipments and operational needs. You may receive multiple messages per shipment.

3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Candor Expedite is not responsible for any charges incurred from your mobile service provider

4. Opt-Out Policy
To stop receiving SMS messages from Candor Expedite, reply STOP at any time. You may also reply HELP for assistance

5. No Mobile Information Sharing
Candor Expedite does not sell, rent, or share any mobile numbers or SMS consent data to third parties. Your contact details are used strictly for operational purposes.

CONTACT US

If you have any questions about this policy or need further assistance, please contact:

Candor Expedite
Email: [email protected]

Phone: 630.480.6798
Address: 1404 Gables Court, Suite 202 | Plano, Texas 75075