Customer Sales Representative

Title of Position:

Customer Sales Representative

Department:

Customer Sales

What’s the opportunity:

As a Customer Sales Representative, you will be developing, maintaining, and growing relationships between new clients, shippers, consignees, and Candor Expedite employees. Through this fast- aced, high-energy role where you will be able to make an impact on supply chain every day.

Basic Function:

Responsible for creating/obtaining and maintaining new potential clients with a focus on achieving high-quality standards and client satisfaction. Strong focus on new client networking, negotiating pricing, and client relationship in expedite ground and white glove services.

Responsibilities:

• Obtain and maintain relationships with potential clients
• Research new client locations in the marketplace, generate leads, and qualify new client relationships
• Present capacity solutions to effectively support our client’s go-to-market strategy
• Utilize client analytics and other internal resources to make informed selling decisions
• Supply bids & quotes on potential business opportunities
• Maintain and surpass KPI goals on your sales pipeline, revenue, and margin goals
• Send literature and Candor Expedite Marketing materials to new potential clients
• Enter all client leads and communication into the Hubspot CRM platform
• Generate scheduled meetings via phone and face with potential clients for assessment of required transportation services
• Attend tradeshow and lead-generating events
• Study and understand market trends and seasonality
• Conducting account reviews (QBR) to identify opportunities for additional collaboration
• Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions
• Conduct calls with Clients to determine open shipment/ spot freight availability and negotiate transportation rates
• Understand the technology platform that Candor Expedite offers to the client community and work to drive utilization with relationships
• Work hand in hand with client services representatives for proper handling and management of the client base built.
• Effectively communicate with the carrier sales team on pipeline opportunities and obtain knowledge of their carrier sourcing strategies
• Attending weekly scheduled meetings for account overview/pipeline opportunities

Physical Job Requirements:

Sedentary role with a fast-paced work environment. Open floor plan with moderate noise. Must be able to use a computer and phone to conduct business. This includes the ability to use hands, talk, see, and hear.